Privacy Policy
How we collect, use and protect your information.
Last updated: October 2, 2026
This Privacy Policy explains how Inner North LLC™ (“Inner North,” “we,” “us”), maker of the Reset Wand, collects, uses and protects your information when you visit resetwand.com, join our email or text message lists, or contact us. We are based in East Grand Rapids, Michigan. You can reach us at [email protected] or (616) 900-7773.
Information we collect
We collect information you give us directly, such as your first name, email address, mobile phone number, organization, and anything you write in a message or speaking request.
We also collect basic technical information automatically when you visit the site, such as your browser type, device, pages visited and the referring website, through cookies and similar tools.
How we use your information
- To send you the launch updates, early access offers and other emails you signed up for.
- To send text messages you have agreed to receive.
- To reply to questions, speaking requests and messages.
- To understand how the site is used and improve it.
- To meet legal obligations.
We do not sell your personal information.
SMS opt-in and text messaging
When you check a text message consent box on one of our forms and provide your mobile number, you agree to receive text messages from Reset Wand. There are two separate consents: one for messages about your sign-up and replies to your questions, and one for marketing messages about the Kickstarter launch and early access offers. Consent is not a condition of any purchase.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and tracking
Our site uses cookies and similar technologies to keep the site working, remember your preferences and measure traffic. We may use analytics and advertising tools, such as Google Analytics or the Meta Pixel, that place their own cookies. You can block or delete cookies in your browser settings; some parts of the site may not work as well without them.
How we share information
We share information only with service providers who help us run our business, such as our website, email and text message platform, under agreements that limit their use of it. We may also share information if required by law or to protect our rights.
Data security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights and choices
- Unsubscribe from emails at any time using the link at the bottom of any email.
- Stop text messages at any time by replying STOP.
- Ask us to access, correct or delete the personal information we hold about you by emailing [email protected].
Depending on where you live, you may have additional rights under state privacy laws. We will respond to verified requests as the law requires.
Health information
Please do not send us medical details through our forms or by email. Our forms are not designed to collect health information.
Children
Our site and messages are not directed to children under 18, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Inner North LLC™
East Grand Rapids, Michigan
[email protected]
(616) 900-7773
See also our Terms of Service and Medical Disclaimer.